24/7 PostgreSQL Support

Professional PostgreSQL Support Team

PostgreSQL Support

We help you achieve outstanding performance and agility with scalable, cost-effective solutions built on open-source technologies. Whether you are getting started with PostgreSQL, upgrading from older versions, migrating to the cloud, optimizing performance and queries, setting up monitoring, implementing automation and scalability, configuring backups, disaster recovery, and failover, or arranging training—our team is here for you.

Strong Experience

At AppstoniA, we bring 20+ years of experience in software development, systems management, and database administration for organizations worldwide—including government agencies, telecoms, software vendors, financial services, and universities. We are committed to delivering the best experience and implementing the most effective solutions in the most cost-efficient way.

SLA Plans

AppstoniA has deep experience with multi-cloud and hybrid environments across leading on-premises and cloud providers. Our approach is to build pilot environments, deliver proofs of concept (PoCs), and support clients under clear SLAs. Know exactly what you will get before we start.

Standard Plan
Support Type Level 2 Support
Service
  • Critical DB issues (replication, backup & recovery or another DB service level problems)
  • DB performance improvements (slow queries, SQL enhancement, tuning)
Monthly Support Time 8 hours (24/7)
First Response Time within 2 hours
Enterprise Plan
Support Type Level 2 Support
Service
  • Critical DB issues (replication, backup & recovery or another DB service level problems)
  • DB performance improvements (slow queries, SQL enhancement, tuning)
  • DBA services (table or index creation, partitioning, sharding, tablespaces etc.)
Monthly Support Time 20 hours (24/7)
First Response Time within 1 hours
Custom Plan
Support Type Level 1/2 Support
Service Details may vary upon your request
Monthly Support Time Working time may vary upon your request
Guaranteed Response Time within 30 minutes

PostgreSQL Support