24/7 Open Source Support

Open Source Support

Professional Support Team

At AppstoniA, we have more than 20 years of experience with Linux/Unix systems. We support clients of all sizes—from single-server deployments to high-availability clusters—and a wide range of open-source software. Examples include Nginx, PHP, PostgreSQL, MySQL, WordPress, and OpenCart, among others.

Proven Expertise

We are committed to providing the best experience and implementing the most cost-effective solutions. We currently support CentOS, Debian, Red Hat, and Ubuntu Linux distributions.

SLA Plans

AppstoniA has deep experience with multi-cloud and hybrid environments across a range of on-premises and cloud infrastructure providers. Our approach is to establish pilot environments, deliver PoCs, and support clients under clear SLAs. Know what you'll get before you engage.

Standard Plan
Support Type Level 2 Support
Service
  • Critical system issues
  • System performance improvements
Monthly Support Time 8 hours (24/7)
First Response Time within 2 hours
Enterprise Plan
Support Type Level 2 Support
Service
  • Critical system issues
  • System performance improvements
  • SysAdmin/DevOps services
Monthly Support Time 20 hours (24/7)
First Response Time within 1 hours
Custom Plan
Support Type Level 1/2 Support
Service Details may vary upon your request
Monthly Support Time Working time may vary upon your request
Guaranteed Response Time within 30 minutes

Open Source Support